The short version
- Score: 3.7/5, ranked 4 of 16 exchanges we rate
- Strongest: Access (5.0/5)
- Weakest: Fees (1.9/5)
- US users: accepted
This review is generated from public evidence. Every point below links to the fee page, license, audit or report it came from, and the same rules score every exchange we cover. Evidence was last checked on Sep 30, 2026.
Blocklr score: 3.7/5
| Category | Score | Weight |
|---|---|---|
| Security and trust | 4.0/5 | 40% |
| Fees | 1.9/5 | 20% |
| Features | 4.3/5 | 15% |
| Access | 5.0/5 | 15% |
| Support | 3.3/5 | 10% |
How Crypto.com earned its score
Security and trust: 4.0/5
| What we checked | Points | Why |
|---|---|---|
| Reserve assurance | 3 / 3 | Reserves attested by an independent third party. source |
| Incident record since 2019 | 1.5 / 4 | 2 incidents since 2019. |
| Regulatory record since 2019 | 3 / 4 | 1 fine, ban or plea since 2019. |
| Licensing | 3 / 3 | Licensed in the US or EU: US state money transmitter licenses, FinCEN Money Services Business registration, US Derivatives Clearing Organization and Designated Contract Market licenses (CFTC). source |
| Account protection | 3 / 3 | Offers authenticator 2FA, passkeys or security keys, withdrawal allowlist. source |
Fees: 1.9/5
| What we checked | Points | Why |
|---|---|---|
| Spot taker fee (base tier) | 1 / 4 | 0.5% taker fee at the base tier. source |
| Spot maker fee (base tier) | 1 / 3 | 0.25% maker fee at the base tier. source |
| Free bank deposits | 1 / 1 | Free ACH or SEPA deposits. source |
Features: 4.3/5
| What we checked | Points | Why |
|---|---|---|
| Coins listed | 2 / 3 | About 400 coins listed. source |
| Products | 4 / 4 | Offers staking, futures, margin, trading API. source |
Access: 5.0/5
| What we checked | Points | Why |
|---|---|---|
| US availability | 3 / 3 | Available across the United States. source |
| Mobile apps | 1 / 1 | iOS and Android apps. |
Support: 3.3/5
| What we checked | Points | Why |
|---|---|---|
| Support channels | 2 / 3 | Offers live chat, 24/7 coverage. source |
Track record since 2019
Incidents
- 2023 · Data breach: Reported by Bloomberg in September 2025: a member of the Scattered Spider group gained access to a Crypto.com employee account before March 2023. A Crypto.com spokesperson said the breach affected the personal information of 'a very small number of individuals' and that no customer funds were accessed. source
- 2022 · Hack: January 17, 2022: unauthorized withdrawals of 4,836.26 ETH, 443.93 BTC and about $66,200 (nearly $34 million) from 483 user accounts after a two-factor authentication bypass. Withdrawals were paused. Crypto.com said all affected users were fully reimbursed. About $34 million taken; customers were made whole. source
Regulators and courts
- 2023 · Fine or settlement (De Nederlandsche Bank): Fine of EUR 2.85 million (about $3.12 million) imposed in October 2023 and published March 14, 2024, for offering crypto services in the Netherlands without registration. Crypto.com said it was appealing. This is a regulator fine, not a settlement. Amount: $3 million. source
Who Crypto.com fits
A good fit if
- You are in the US and want a licensed exchange.
- You want a wide choice of coins (about 400 listed).
- You want reserves checked by an outside firm.
Think twice if
- Custody risk matters to you: funds were taken from Crypto.com in a 2022 hack.
- Fees matter most: the base taker fee is 0.5%.
Goes to the official site. Blocklr earns nothing from this link.
Frequently Asked Questions
Is Crypto.com available in the US?
Yes. Crypto.com is available across the United States. The Crypto.com App is available in 49 states plus Washington, D.C. and US territories. New York is the only state excluded.
What are Crypto.com's trading fees?
At the base tier, Crypto.com charges 0.25% for maker orders and 0.5% for taker orders on spot trades. Fees fall as your monthly volume rises.
Has Crypto.com been hacked?
Yes. We found 1 hack since 2019; the details and sources are in the track record above.
How is Crypto.com's score calculated?
Crypto.com scores 3.7/5. The score is calculated by fixed rules from public evidence, and the same rules apply to every exchange. No company can pay to change it.
About this review
Blocklr has no affiliate, advertising or sponsorship deal with Crypto.com or any other platform, so nothing here was paid for. Scores come from the rules in our review methodology. A fact we could not confirm scores as the lowest tier, which can make a score lower than it deserves. If something is wrong or out of date, tell us and we will check the source and correct it.